Returns & Exchanges

At Dunn-Edwards Paints, we want to ensure you have the perfect finish for your project. If you are not completely satisfied with your purchase, most unopened and tint-free items can be returned within 30 days of the original purchase date.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original, unopened packaging. Please note that custom-tinted paint colors are final sale and cannot be returned or exchanged.

• 2.
  Locate Proof of Purchase

  Gather your original sales receipt or order confirmation email to facilitate a smooth return process at our store locations or via our online portal.

• 3.
  Choose Return Method

  Bring your items to any Dunn-Edwards authorized dealer for an immediate refund, or contact our customer support team to initiate a return shipment for online orders.

• 4.
  Receive Your Refund

  Once your return is inspected and approved, a refund will be issued to your original payment method, typically appearing within 5-7 business days.